Expert deployment strategies that minimize disruption, streamline data migration, and accelerate MES adoption across industries such as Pharma, Automotive, Electronics, Food & Beverage, and Energy. Our phased rollout approach—from basic traceability to advanced functionality (AI, IIoT, Digital Twin)—ensures compliance with global standards, smooth integration with legacy systems, and measurable ROI. With validation, acceptance testing, and tailored training, we guarantee a seamless MES journey that balances speed, risk management, and long-term value realization.
Phased deployment ensures smooth adoption with minimized risk:
We ensure your MES rollout is seamless, minimizing disruption to live production while achieving regulatory compliance, enabling real-time visibility, and unlocking operational excellence. Our approach reduces risk, speeds up time-to-value, and builds a foundation for sustainable growth.
On-site workshops and virtual sessions tailored for your workforce, ensuring seamless knowledge transfer and hands-on learning. We provide customized materials like Digital SOPs, interactive videos, and operator-friendly guides to boost adoption.
Training programs tailored for every role:
An MES is only as strong as the people using it. We empower your team with the knowledge and confidence to maximize Micraft MES capabilities from day one.
Comprehensive, multi-level support to ensure your MES platform runs smoothly and securely. From rapid response times to preventive maintenance and regular updates, we provide the reliability you need to keep operations uninterrupted. Our structured approach ensures quick issue resolution, proactive monitoring, and continuous improvement.
Guaranteed rapid response times for different issue categories:
Manufacturing runs 24/7—and so do our support commitments. You can rely on us to keep your operations running smoothly, securely, and continuously.
Expert guidance to prepare your organization for Industry 4.0. From readiness assessments to ROI modeling, we provide strategic insights and actionable roadmaps that ensure long-term MES success.
Our experts help you see the bigger picture—leveraging MES as the foundation for total operational transformation. We're not just software providers; we're strategic partners invested in your success.
| Severity Level | Description | Response Time |
|---|---|---|
| Outage | Application Down | Within 30 min |
| Critical | High risk of downtime | Within 1 hr |
| Urgent | End user impacted | Within 4 hrs |
| Important | Potential performance issues | 1 business day |
| Monitor | Issue addressed but monitoring ongoing | 48 hours |
| Informational | General inquiries | Within 1 week |
From implementation to innovation, Micraft MES Services ensure your journey to Industry 4.0 delivers measurable results. Partner with us and turn smart manufacturing into your competitive advantage.
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