FAQ

FAQ
FAQs

Frequently Asked Questions

Discover how micraft MES empowers manufacturers with AI-driven solutions. Here are answers to some of the most common questions about our system, features, and deployment.

Whether you are exploring digital transformation, enhancing shop-floor productivity, or achieving regulatory compliance, these FAQs will guide you through the key capabilities of our platform. We cover everything from integration with ERP systems and AI-driven predictive insights to deployment options and expected ROI.

  • 1. What is micraft MES?

    micraft MES is a next-generation, AI-powered Manufacturing Execution System that provides end-to-end visibility, traceability, scheduling, and quality management for smart factories.
    More: It connects shop-floor operations with business systems, enabling real-time data collection, analytics, and actionable insights. micraft MES helps manufacturers optimize production, reduce downtime, and ensure regulatory compliance.

  • 2. Which industries do you serve?

    Our MES is adaptable across Automotive, Aerospace, Electronics, Medical Devices, Precision Engineering, and Custom Manufacturing sectors.
    More: The platform is highly configurable and can be tailored to meet the unique requirements of both discrete and process manufacturing industries, supporting high-mix, low-volume, and mass production environments.

  • 3. Does micraft MES integrate with existing ERP systems?

    Yes. We offer seamless integrations with leading ERP systems like SAP, Oracle, Microsoft Dynamics, and even custom legacy platforms.
    More: Our integration framework supports REST APIs, OPC-UA, and custom connectors, ensuring smooth data exchange between MES and ERP for inventory, orders, scheduling, and reporting.

  • 4. What kind of AI capabilities are built into the system?

    micraft MES includes AI-powered modules for Predictive Maintenance, Predictive Quality, Real-time Scheduling Optimization, Machine Vision Inspection, and Digital Twin Simulations.
    More: These AI features help identify bottlenecks, forecast equipment failures, optimize resource allocation, and improve product quality by learning from historical and real-time data.

  • 5. Is the system cloud-based or on-premise?

    We support both deployments depending on your infrastructure and IT policy. Hybrid models are also supported.
    More: Cloud deployment offers scalability and remote access, while on-premise ensures data residency and control. Hybrid options allow critical data to remain on-site with cloud-based analytics.

  • 6. What is the typical implementation time?

    Initial deployment can be completed within 4–8 weeks, depending on scope. Phased rollouts are available for larger projects.
    More: Our agile implementation methodology ensures minimal disruption to operations. We provide project management, data migration, and user training as part of the rollout.

  • 7. How secure is my data?

    All data is encrypted, access is role-based, and our infrastructure is designed for ISO and GDPR compliance.
    More: We use multi-factor authentication, regular security audits, and continuous monitoring to protect your data. Data backups and disaster recovery plans are standard.

  • 8. Do you provide training and support?

    Absolutely. We offer comprehensive training, user guides, and 3-level support (L1, L2, L3) with defined SLAs.
    More: Training can be delivered onsite or remotely. Our support team is available 24/7 for critical issues, and we provide regular updates and feature enhancements.

  • 9. Can the MES scale across multiple factories or plants?

    Yes, micraft MES is architected for multi-plant operations with centralized or distributed control.
    More: You can monitor, manage, and compare performance across sites from a single dashboard, enabling enterprise-wide standardization and best practice sharing.

  • 10. What kind of ROI can I expect?

    Clients typically achieve 20–40% reduction in downtime, 25–30% improvement in production efficiency, 100% part and operator traceability, and fast ROI within 6–12 months.
    More: Additional benefits include reduced scrap, improved compliance, faster decision-making, and enhanced customer satisfaction due to better delivery performance.